Please reach me at carlshepherdguitars@gmail.com if you cannot find an answer to your question.
Unfortunately not. I keep all repair work locally so that it is easier to organise pick-ups/drop-offs.
After an initial chat, we can organise a local pick up or you can drop it off. I'll take another look once received so that I can advise on anything needed, such as a full re-fret may not be needed, just a level and re-dress.
This largely depends on the specification and wood being used, as well as the complexity of the build. If you contact me, I have a wood supplier that I regularly use to be able to get a good idea on availability and cost. Hardware and pickups will vary depending on what you decide you would like, so again it would require a bit of research or for you to supply anything that you would like fitted.
After we've had the initial chat and you have decided that you would like to go ahead. I would get a full list of agreed materials confirmed, and then take a 50% deposit. This will allow me to source the materials for the build, as well as pay for my initial time for the build. Build time can vary depending on the complexity of the build, but usually once all materials are with me, it can take 2-3 weeks to complete.